Job Title: Learning and Development Trainer

Contract Length: 12 Month FTC

Salary: £28,000 Per Annum

Location: Hybrid (Weekly travel to our services)

Working Pattern: Full-Time, Monday to Friday (with flexibility as required to meet with colleagues working weekend shifts)

Who We Are

Our values reflect us all and they’re at the heart of everything we do. They set out our culture, the way we behave and the way we do things. Our colleagues are passionate, kind, and resilient, and they go the extra mile for the people we support and each other. We have this expectation of all our colleagues.

We’re very proud to be recognised as one of the best organisations to work in by ‘The Sunday Times Best Places to Work 2024’.

Role Overview

As a Learning and Development Trainer, you will be expected to deliver a wide range of learning opportunities, developing new staff at induction through to refreshing the knowledge and skills of existing staff in mandatory and specialist topics. You will deliver pre-developed learning material consistently across your area in virtual and on-site classrooms, while also making it your own. Additionally, you will have the opportunity to train in subject areas such as Safeguarding, Epilepsy, BLS, First Aid, Managing Physical Illness, Incident Management, and Medication. You need to have excellent organisation and planning skills, be outgoing and enthusiastic, and have a passion to make learning exciting and interesting for all.

Your Responsibilities

• Delivering face-to-face induction training, mandatory training, and specialist training.
• Motivating and inspiring learners to achieve and develop their knowledge and skills.
• Planning and delivering effective learning activities for diverse groups in a safe and inclusive environment.
• Providing high-quality, engaging, and informative training sessions both in the classroom and in a virtual environment.
• Communicating new starter expectations and instructions as part of the induction programme.
• Ensuring delivery of appropriate training for all levels of staff throughout the organisation to achieve a reduction in incidents.
• Promoting a variety of learning approaches to suit the needs of the learners and the organisation.
• Supporting learners who may have specific needs and working creatively to overcome any barriers to learning.
• Providing constructive and timely feedback to learners and Managers.
• Making sound judgements regarding staff competency and safety in undertaking training and applying learning appropriately.
• Demonstrating the required level of knowledge and underpinning values to competently deliver all elements of training.
• Delivering training that is flexible to the needs of the core business.

The Main Skills and Experience for This Role

• Ideally have a minimum of 2 years’ continuous employment in support or care roles in healthcare, social care, or education.
• Hold or be willing to complete an accredited training qualification (e.g., Level 3 Award in Education and Training (QCF) or equivalent).
• Full current registration with a relevant professional body.
• Hold or be willing to work towards Training of Trainers programme in epilepsy and emergency medication.
• Confident in using virtual/remote learning technology, maintaining personal competence in such systems, and engaging/holding the attention of learners in a virtual learning environment.
• Capacity to work unsupervised and cooperatively with others, promoting and supporting the effectiveness of Fieldbays learning & development strategy.
• Maintaining confidentiality and dealing with situations in a sensitive manner.
• Being positive, resilient, and dynamic with excellent training delivery and presentation skills.
• Ability to demonstrate agility in working practices to provide ad hoc training and learning for specific operational requirements (e.g., services under strict regulatory oversight).

How We Will Support You

We go beyond expectations for our colleagues as well as the people we support. Our reward package includes much more than pay, 25 days of annual leave + bank holidays, and a pension. Your birthday off with pay after a year of service and a £300 refer a friend scheme too!

Industry-Leading Recognition

• Colleague lotto gives everyone the opportunity to win great cash prizes.
• Prize-winning scratch cards aligned with values in action.
• Quarterly and annual awards for colleagues who go above and beyond.
• Loyalty Scheme recognises colleagues at work anniversaries.
• Your birthday off after a year of service!

Social Wellbeing

• Award-winning App for news and info.
• Internal social media and team communities.

Financial Wellbeing

• Discounts on high street, supermarkets, gym memberships, and more.
• Blue Light discount programme, funded by us.
• Salary Finance scheme for lower-cost loans and savings.
• Government mileage rates for travel.

Emotional Wellbeing

• Free confidential Employee Assistance Programme with qualified counsellors.
• Free wellbeing App.
• Practical advice on consumer rights, anxiety, childcare, and more.

Training and Development to Reach Your Potential

• Learning journey that grows with you to reach care worker standards.
• Specialist skills training including Autism, Dementia, and Mental Health.
• Career pathways with flexible apprenticeships and nationally recognised qualifications.
• Cover the cost of relevant professional memberships.

5 More Reasons to Work with ivolve

• Our people are pretty fabulous. We take pride and pleasure in helping others to flourish.
• There’s a great energy across the business and a strong sense of teamwork.
• Very few jobs have such an impact on people’s lives – we bring joy to people every day.
• We have a proud history, we’re a big organisation of over 4,000 colleagues supporting over 1,300 people.
• We build and nourish relationships with the people we support.

INDF