Vacancy Location:  St Gwynllyw -  Ringwood House, Newport, NP19 9ED

Shifts: Bank Support Worker (Monday to Friday 08.00am - 16.00pm)

Pay Rate: £11.44 - £12.00 per hour (dependent on qualifications)

Sponsorship: This service does not provide support for visa sponsorship

About You

We have an exciting opportunity for Learning Support Workers to join our teams at St Gwynllyw and Phoenix Day Centres. The centres are Specialist Education and Care Day Services for individuals with a Learning Disability and other complex needs, whilst a related qualification is desirable, it is not essential. Support will be given once in the role to gain all relevant qualifications.

Who We Are

We’re here to support people to flourish. We’re one of the largest providers of adult social care with over 4,000 colleagues supporting 1,300 people. Our approach is all about activities and co-production with the people we support. We work with them to design and plan what we do – so we can create the best experiences together.

We're very proud to be recognised as one of the best organisations to work in by  ‘The Sunday Times Best Places to Work 2024’.

And we’re on a mission to benefit even more people with our uncompromising quality of care and support. It’s the professional expertise and passion of our team that makes us different. We genuinely care and we love supporting people to set and then reach their goals. Because every person deserves the very best experience – every day.

The role includes:  

• You’ll support adults with lots of different needs such as learning disabilities, autism, ABI and mental health
• You’ll empower the people we support to be ambitious and live fulfilled lives
• You’ll give high-quality support tailored to people’s needs
• You’ll do activities like cooking, art or listening to music. There is of course practical support too and helping people to reach their goals in smaller ways. You’ll manage medication, shopping, health needs and hygiene as well as keep things tidy and safe
• And of course, you’ll follow our procedures, so we give consistent, safe, and reliable care and support
• If you’re ready for a job that can truly make a difference and you’re up for a challenge, then this is the team for you.
• Providing education and organisational support to the Head of Education and Social Development in planning, monitoring, assessing and managing learning activities
• Guiding service users during structured and non-structured sessions and assist each service user to achieve their full potential
• Working alongside staff from the Fieldbay Clinical teams, where appropriate, to support the inclusion of all service users, encouraging them to become more independent and to provide support for their welfare.
• The successful applicant will have energy and enthusiasm with the ability to use their initiative to support learning and behaviour in fun and creative ways. Candidates should have a real passion and commitment to join an expanding, successful education and healthcare service.
• You will complete shift records and paperwork, to ensure a robust handover.
• You will be asked to attend team meetings, supervisions and appraisals actively taking a role in your own continuous professional development
• Licence/Certification: All Staff must complete the SCW Induction and register with Social Care Wales within six months.
• An enhanced DBS will be required for all successful candidates.

Essential Skills  

*        Good general education

*        Honesty, reliability, trustworthiness, and a passion to make a difference

*        Commitment to the aims and objectives of the home and of Ivolve

*        Satisfactory Police Check and check against the ISA List (where applicable)

*        A commitment to undertake training and development

Desirable Skills  

*        QCF Level 2 or above in Health and Social care

*        Previous experience within social care setting

*        Knowledge and commitment regarding Equal Opportunities

*        Knowledge of the regulatory frameworks

*        A full driving license with no more than 3 endorsement points, held for more than 2 years is desirable for this role, along with experience of driving safely and competently.

How We Will Support You  

We go beyond expectations for our colleagues as well as the people we support. Our reward package includes much more than pay, 5.6 weeks annual leave, flexible working hours and pension. Your birthday off with pay after a year of service and there is a £300 refer a friend scheme too!

Industry-Leading Recognition

*        Colleague lotto - giving everyone the opportunity to win great cash prizes

*        Prize winning scratchcards aligned with values in action!

*        We recognise our colleagues who go above and beyond – our ‘Heroes’ are nominated by colleagues for quarterly and annual awards

*        Loyalty Scheme - recognising colleagues at work anniversaries

*        Your birthday off after a years service!

Social Wellbeing  

*        Award-winning App for news and info

*        Internal social media

*        Team communities

Financial Wellbeing  

*        Discounts include high street, supermarkets, flash sales, gym memberships and more

*        Blue Light discount programme, funded by us

*        Salary Finance scheme for lower cost loans and to save for special occasions or rainy days

*        Government mileage rates if you need to travel

Emotional Wellbeing  

*        Free confidential Employee Assistance Programme with qualified counsellors

*        Free wellbeing App

*        Practical advice covering things like consumer rights, anxiety, childcare and more

Training and Development to Reach Your Potential  

*        Learning journey that grows with you to reach care worker standards

*        Specialist skills training including Autism, Dementia and Mental Health

*        Career pathways that include flexible apprenticeships and nationally recognised qualifications

*        Cover the cost of relevant professional memberships

5 More Reasons to Work with ivolve‿  

1.       Our people are pretty fabulous. We take pride and pleasure in helping others

2.       There’s a great energy across the business and a strong sense of teamwork

3.       Very few jobs have such an impact on people’s lives – we bring joy to people every day

4.       We have a proud history, we’re a big organisation of over 4,000 colleagues supporting around 1,300 people

5.       We build and nourish relationships with the people we support

INDCARE